Does the app replace the membership card?
The app replaces the membership card. Go to Studio and click on 'studio access'. A QR code will appear to allow you t...
How to book a group class?
Open the app, Click on "View class schedule" in the bar at the top of the screen. Choose the day, Click on the group ...
What happens if my friend cancels for free within the 14 days?
If your friend uses the online cancellation period, unfortunately, we will not be able to add the 4 free weeks. We d...
Can I find recipes in the Jims app?
Read interesting tips, practical tricks, delicious healthy recipes, and inspiring stories soon.
I lost my membership card. What should I do?
Report it to your club, who will be happy to assist you. A new card costs 20 euros.By the way, did you know that you ...
How can I know if the club I want to visit is very busy?
You can check this via the app on the home page. If you are a Jims member, you can download the app here.
I am a Jims member. How can I access the club?
You can access the club via the Jims app. If you want a badge or a wristband, you can purchase one.
Are these 4 free weeks also valid for the Flex or Sportwater option?
No, the free period only applies to the base amount.
Can current members become my friends?
No, you are only entitled to 4 free weeks if a new member signs up.
Can I invite more than one friend?
You can invite as many friends as you want, there is no limit!
What is the "Invite a Friend" program?
The "Invite a Friend" program at Jims is a fun way to enjoy the Jims experience with your friends. Here’s how it work...
How does the "Member get Member" action work via the app?
Open the app, select the "Studio" tab, and click on "Invite friends." Copy the link and share it with your friends. T...
I forgot my password. What should I do?
Open the appGo to "Login"Tap on "Forgot password"
How do I find my favorite club in the Jims app?
You can select a different club each time in the app by following these steps: Open the app, Go to "Studio", At the t...
I would like to view the training programs. How do I do it?
Open the app, Go to "Training", Select the one you want, All that's left is to start training!
Do I need to create a new account in the Jims app?
Yes. Create a new account using the email address associated with your subscription. This way, we can retrieve your c...
How can I download the Jims app for iOS or Android devices?
Choose the App Store associated with your smartphone's operating system, Find and download the Jims app, Sign up with...
Why download the Jims app?
Book your classes quickly and easily, Receive notifications with the latest updates about your club and check the att...